Information & Communication Technology

Mobile Experts Brother Pty Ltd are currently seeking a full-time Hardware Technician for our business located in cairns.Your duties will include:Assess software and hardware needs to develop effective solutionsProvide technical support by responding to user inquiries and troubleshooting issuesModify and customise existing programs to meet user requirementsInstall, configure, and update relevant software applicationsOptimise the performance and efficient use of systems and equipmentSet up and manage computer networksDesign, develop, and maintain websitesDiagnose and repair peripheral devices such as printers, terminals, and modemsRepair and maintain mobile phones&nbsp;In return you will receive:• Package: $78000 per annum plus superannuation• Position: Full time (38 hours a week)• Ongoing support from our teamRequirements of position• AQF Associate Degree, Advanced Diploma or Diploma and at least 1 year of relevant work experience or 3 years of experience to substitute formal qualificationIf you are interested in this position, please send us your resume.Please note only email applications will be accepted and only shortlisted candidates will be contacted.

Annual

Repair expert needed! Competitive salary, career growth, health insurance & flexible work arrangements await.

Hardware Technician

Full time

We are seeking an experienced Network Planner who will contribute to the delivery of&nbsp;future-ready network infrastructure and&nbsp;high-performance customer access networks. With a strong background in Electrical and Network planning, this role ensures the successful delivery of network installation&nbsp;across residential and commercial premises across regional NSW. <h3>Benefits</h3><ul style="list-style-type:disc;"><li>Exposure to cutting-edge telecommunication network and electrical technologies.</li><li>Dynamic, multidisciplinary team environment.</li><li>Opportunity to grow into technical leadership or project management roles.</li><li>Competitive remuneration based on experience and qualifications.</li></ul>Learn MoreHR Manager<a href="mailto:info@jktelecommunications.com">info@jktelecommunications.com</a>Right to WorkThe above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply.Our Commitment to Diversity and InclusionAt JKT, we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity.&nbsp; <h3>Task & responsibilities</h3><ul><li>Install and configure Optical Network Terminals (ONTs),&nbsp;Network Termination Device NTD, and&nbsp;Premises Connection Device&nbsp;(PCD) at customer premises (residential and commercial);</li><li>Establish delivery and installation schedules for switchgear, cables, and electrical fittings;</li><li>Coordination of&nbsp;GPON infrastructure (splitters, fibre runs, and access points) and SMP (Splitter Modules/Distribution Points) in fibre networks;</li><li>Use statistical tools and network performance tests such as PET, MLT, SELT, TDR, and PON Meter Tests, and conduct open/short circuit diagnostics;</li><li>Determine the type and arrangement of circuits, transformers, circuit-breakers, transmission lines, and other electrical equipment to meet operational needs;</li><li>Collaborate with cross-functional teams to test, troubleshoot, and validate electronic telecommunication networks and systems;</li><li>Diagnose and replace faulty electrical components and monitor ongoing site performance to ensure reliability;</li><li>Ensure all installations, configurations, and modifications comply with relevant electrical and telecommunications standards and regulations;</li><li>Apply new and existing technologies to enhance network infrastructure and service delivery across multiple deployment projects;</li><li>Support project planning, task allocation, and timely project delivery within defined budgets and technical specifications;</li><li>Promote and adhere to all Work Health and Safety (WHS) and environmental policies, maintaining a safe and sustainable workplace.</li></ul> <h3>Qualification & experience</h3>Qualifications in Network Planning.Strong knowledge of fibre optic and GPON network planning&nbsp;Proficient in ONT/NTD&nbsp;Skilled in troubleshooting fibre connectivity&nbsp;Knowledge of industry standards, WHS, and compliance practices.

Join a high performing team bringing advance network access across regional NSW!

Telecommunications Network Planner

## About the RoleThe DevOps Engineer will be responsible for developing and maintaining AI applications, implementing CI/CD pipelines, and integrating AI and machine learning capabilities into products and workflows. This role bridges software development, infrastructure operations and applied AI.## Key Responsibilities- Build and maintain DevOps infrastructure for LLM inference and AI-powered products, including model serving, scaling and monitoring- Integrate AI and machine learning models into applications and operational workflows, including leveraging large language models (LLMs), computer vision or predictive analytics as required- Design and implement AI evaluation frameworks to measure model performance, accuracy and reliability across production systems- Design, implement and maintain CI/CD pipelines to support automated software delivery- Develop and manage cloud infrastructure using platforms such as AWS, Azure or Google Cloud- Implement Infrastructure as Code (IaC) using tools such as Terraform, CloudFormation or similar- Monitor system performance and reliability and implement improvements to ensure high availability- Automate system administration tasks using scripting languages such as Python, Bash or PowerShell- Manage containerised environments using Docker and Kubernetes- Implement security best practices across infrastructure, applications and deployment pipelines- Troubleshoot system issues and provide technical support across production environments- Maintain documentation for infrastructure architecture, application design and deployment processes## Skills and Experience### Mandatory- Bachelor degree in Computer Science, Software Engineering or related field (or equivalent experience)- Minimum 5 years relevant experience in development, DevOps, or infrastructure engineering- Demonstrated experience with AI/ML technologies, including integration of machine learning models, LLM APIs (e.g. OpenAI, Azure AI, AWS SageMaker) or AI-powered tooling into production applications- Experience with AI evaluation methodologies, including designing and running evals to assess model performance, accuracy and safety- Experience with DevOps practices for LLM inference and AI product delivery, including model deployment, serving infrastructure and performance monitoring- Strong development skills with experience backend languages (Python, Node.js, Java or similar)- Strong experience with cloud platforms (AWS, Azure or GCP)- Experience with CI/CD tools such as Jenkins, GitLab CI, GitHub Actions or similar- Experience with containerisation technologies such as Docker and Kubernetes- Knowledge of Infrastructure as Code tools such as Terraform or CloudFormation### Desirable- Experience building or fine-tuning ML models using frameworks such as TensorFlow, PyTorch or scikit-learn- Experience with data pipelines and tools such as Apache Airflow, Spark or similar- Experience with Linux systems administration and automation scripting- Strong understanding of system security, networking and monitoring tools- Excellent problem-solving skills and ability to work collaboratively within a technical team## What We Offer- Competitive salary package of $140,000 – $160,000 plus superannuation (depending on experience)- Opportunity to work with modern cloud technologies, DevOps tools and cutting-edge AI solutions- Ongoing training and professional development opportunities- Exposure to a wide range of IT infrastructure, cybersecurity and digital transformation projects## How to ApplyIf you are passionate about automation, cloud technologies and AI-driven innovation, we would love to hear from you.

Have you worked on automating AI inference?

Join a fast-growing Perth-based sovereign AI company building cutting-edge voice and cloud solutions for Australian enterprise.

DevOps Engineer

We are seeking a proactive and customer-focused Technical Service Representative to join our team. This role is central to delivering high-quality service support across Australia, combining technical troubleshooting, service coordination, and customer service responsibilities.You will act as a key point of contact for service-related enquiries, providing remote technical support, coordinating repairs and field service activities, and supporting both customers and internal stakeholders.This is an ideal opportunity for an engineer who enjoys a mix of technical problem-solving, customer interaction, and operational coordination.Key ResponsibilitiesTechnical Service &amp; Support<ul><li>Provide remote (back-to-base) technical support via phone, email, and digital platforms&nbsp;</li><li>Troubleshoot and diagnose equipment issues, determining appropriate solutions&nbsp;</li><li>Coordinate and manage equipment repairs, ensuring timely turnaround&nbsp;</li><li>Triage service requests and escalate to Field Service Engineers when required&nbsp;</li><li>Schedule and coordinate field service activities to optimise response times&nbsp;</li><li>Raise and manage service jobs, repair orders, and return authorisations in ERP systems&nbsp;</li><li>Prepare service quotations for repairs, maintenance, and service contracts&nbsp;</li><li>Administer and maintain customer service contracts&nbsp;</li><li>Coordinate incoming repairs, including logging, tracking, and processing&nbsp;</li><li>Monitor calibration schedules to ensure compliance and timely servicing&nbsp;</li><li>Maintain accurate service documentation and records&nbsp;</li><li>Liaise with global technical teams and internal stakeholders&nbsp;</li></ul>Customer Service &amp; Sales Support<ul><li>Manage customer orders from processing through to delivery&nbsp;</li><li>Coordinate pricing, lead times, and shipping requirements&nbsp;</li><li>Maintain accurate customer data in ERP/CRM systems&nbsp;</li><li>Respond to customer enquiries professionally and promptly&nbsp;</li><li>Support sales activities including quotations and order follow-ups&nbsp;</li><li>Manage returns and customer issues in line with company procedures&nbsp;</li><li>Assist with inventory coordination and stocktakes&nbsp;</li><li>Provide general administrative and operational support&nbsp;</li></ul>Logistics &amp; Warehouse Support (Occasional)<ul><li>Assist with basic warehouse and logistics activities as required&nbsp;</li><li>Support receiving and dispatch of goods, including checking and handling equipment&nbsp;</li><li>Assist with packing, labelling, and preparing shipments&nbsp;</li><li>Coordinate with internal teams to ensure accurate and timely order fulfilment&nbsp;</li></ul>About YouEssential:<ul><li>A recognised engineering degree (Mechanical, Biomedical, Electrical, or similar)&nbsp;</li><li>Experience in customer service, technical support, or service coordination roles&nbsp;</li><li>Strong technical aptitude with the ability to troubleshoot and diagnose equipment issues&nbsp;</li><li>Excellent communication skills, with the ability to explain technical concepts clearly&nbsp;</li><li>Highly organised with strong time management and prioritisation skills&nbsp;</li><li>A proactive, customer-first mindset&nbsp;</li><li>Experience using ERP/CRM systems (e.g. SAP or similar)&nbsp;</li><li>Intermediate to advanced Microsoft Office skills&nbsp;</li></ul>Desirable:<ul><li>Experience in laboratory equipment, life sciences, or medical devices&nbsp;</li><li>Experience with equipment servicing, diagnostics, or repair coordination&nbsp;</li><li>Familiarity with service contracts, calibration processes, or regulated environments&nbsp;</li><li>Experience working with global teams&nbsp;</li></ul>What We Offer<ul><li>Opportunity to work in a technically engaging and customer-focused role&nbsp;</li><li>Exposure to global teams and advanced equipment&nbsp;</li><li>Supportive team environment with opportunities for growth and development&nbsp;</li><li>Competitive salary package&nbsp;</li></ul>How to ApplyIf you are an engineer who enjoys solving problems, working with customers, and coordinating technical services, we would love to hear from you. Apply now with your CV and cover letter.

We are seeking a proactive and customer-focused Technical Service Representative to join our team.

Technical & Customer Service Representative

<ul><li>Configure, maintain, and support routers, switches, firewalls, wireless access points and other network devices for SMB and enterprise clients.</li><li>Monitor network performance, identify issues, and take proactive steps to ensure stability, uptime and security.</li><li>Administer LAN/WAN, VPN, VoIP and internet connectivity services, including fault diagnosis and escalation to carriers where required.</li><li>Implement and maintain network security controls including firewalls, access control lists, antivirus, and patching in line with company standards and client requirements.</li><li>Assist with deployment and support of cloud and hybrid environments (e.g. Office 365, cloud-hosted services) as they relate to network connectivity.</li><li>Maintain accurate documentation of network configurations, changes, and procedures.</li><li>Provide Level 2/3 support to internal and external stakeholders via phone, remote tools, and on‑site visits as required.</li><li>Participate in after-hours support/on‑call rotation when required.</li></ul> <h3>Benefits</h3><ul><li>Competitive salary package in the range of A$80,000 – A$100,000 plus superannuation, commensurate with skills and experience.</li><li>Opportunity to work with a growing telecommunications and ICT solutions provider on diverse projects and clients.</li><li>Supportive team environment with opportunities for professional development and certification.</li></ul> <h3>Task & responsibilities</h3><ul><li>Configure, maintain, and support routers, switches, firewalls, wireless access points and other network devices for SMB and enterprise clients.</li><li>Monitor network performance, identify issues, and take proactive steps to ensure stability, uptime and security.</li><li>Administer LAN/WAN, VPN, VoIP and internet connectivity services, including fault diagnosis and escalation to carriers where required.</li><li>Implement and maintain network security controls including firewalls, access control lists, antivirus, and patching in line with company standards and client requirements.</li><li>Assist with deployment and support of cloud and hybrid environments (e.g. Office 365, cloud-hosted services) as they relate to network connectivity.</li><li>Maintain accurate documentation of network configurations, changes, and procedures.</li><li>Provide Level 2/3 support to internal and external stakeholders via phone, remote tools, and on‑site visits as required.</li><li>Participate in after-hours support/on‑call rotation when required.</li></ul> <h3>Qualification & experience</h3><ul><li>Industry certifications (e.g. CCNA, CompTIA Network+, Fortinet, MikroTik or similar).</li><li>Experience with VoIP, SIP trunks and business phone systems.</li><li>Exposure to cybersecurity tools and practices, such as intrusion detection, endpoint security and vulnerability management.</li><li>Experience working within an MSP or telecommunications provider in Australia.freelancer+1</li></ul>

Network Administrator for a Melbourne-based IT business

Network Administrator

About the job (Tasks and Duties)&nbsp;&nbsp;As a Senior Software Engineer, you will play a critical role in building scalable, secure, and robust digital products. You will take ownership of technical solutions from conception to deployment. In this role, you will:<ul><li>Research, consult, analyse, and evaluate system program needs to build the future, creating scalable new digital products and infrastructure faster than previously possible.</li><li>Identify technology limitations, deficiencies, and bottlenecks in existing systems. You will transform the present by upgrading underlying system architecture and workflows, rather than just adding more tools.</li><li>Test, debug, diagnose, and correct errors within established testing protocols to unlock value from legacy systems. You will make existing systems more visible, safer, and less expensive to maintain, controlling complexity without assuming everything needs to be replaced.</li><li>Write and maintain high-quality program code and technical specifications under quality-accredited standards, utilizing modern methodologies like Spec-Driven</li><li>Development (SDD) where clear architectural intent drives implementation.</li><li>Develop continuous improvement and continuous delivery (CI/CD) strategies, including Harness Engineering—designing the robust scaffolding, constraints, and feedback loops required to safely support AI coding agents and human developers.</li><li>Provide expert advice, guidance, and expertise in developing proposals for software design activities, including evaluating technical costs and recommending software or infrastructure upgrades.</li><li>Create and develop internal tools required to support efficient software management, infrastructure, and system security.</li><li>Collect and analyse operational metrics to monitor system health and optimise overall application performance.</li><li>Identify and mitigate security risks throughout the product lifecycle, including applying encryption/decryption standards and performing system analysis to identify threats or anomalies.</li><li>Write, update, and maintain comprehensive technical documentation, end-user guides, and operational procedures for seamless engineering handoffs.</li></ul>&nbsp;&nbsp;Qualifications and Experience RequiredFormal Qualification:&nbsp;&nbsp;A Bachelor’s degree or higher in Computer Science, Software Engineering, Information Technology, or a highly relevant field.Required Experience:&nbsp;<ul><li>6+ years of highly relevant professional experience as a Software Engineer, Systems Engineer, or Full Stack Developer.</li><li>Extensive generalist software engineering experience with a strong understanding of underlying system architecture, moving beyond specific programming languages to focus on logic, structure, and intent.</li><li>Demonstrated interest or hands-on experience with modern AI-assisted engineering paradigms, such as Spec-Driven Development, Harness Engineering, or autonomous agent workflows.</li><li>Proven ability to safely integrate, refactor, and modernise complex legacy systems, making them highly visible and easy to maintain without requiring full rebuilds.</li><li>Demonstrated expertise in managing testing, automation, and continuous delivery (CI/CD) pipelines.</li><li>Strong understanding of software security practices, risk mitigation, and operational metric analysis.</li><li>Excellent communication skills with the ability to provide technical guidance, consult on system needs, and maintain thorough technical documentation.</li></ul>

Build the future, transform the present, and unlock the value of legacy systems as a Senior Software Engineer at Everest Engineering.

Senior Software Engineer

3 reasons this role stands out:
<ul data-start="310" data-end="522">
<li data-section-id="zf4jat" data-start="310" data-end="371">You own real systems end-to-end - not tickets handed down</li>
<li data-section-id="s1vmbs" data-start="372" data-end="447">You'll make architectural decisions that impact production from day one</li>
<li data-section-id="1qa4xkb" data-start="448" data-end="522">You'll work in a team that values clear thinking as much as clean code</li>
</ul>
Have you built software that actually had to work - not just compile, not just pass review, but hold up in production when it mattered?
A high-growth, VC-backed fintech is building products used by everyday Australians to access their earned wages, manage essential bills, and avoid falling into cycles of debt.
The problems here aren't theoretical. They sit at the intersection of real-world behaviour, financial pressure, and time-sensitive decision making. What you build directly affects how people navigate that.
This is not an environment where work is abstracted away into layers of process. Engineering decisions are visible, felt, and have consequences.
The kind of engineer this role suits
You don't start with code.
You start by structuring the problem - understanding what matters, what doesn't, and where the risks sit. You're comfortable when things are not fully defined, because you know how to bring clarity.
When you make decisions, you can explain them. Not in jargon, not defensively - just clearly. You understand trade-offs and you're comfortable making them.
You've seen production systems behave in ways you didn't expect. You've learned from that. You design with that in mind.
You don't measure your work in tickets closed. You think in terms of outcomes, impact, and whether what you built actually works the way it should.
You're comfortable being relied on.
What you'll be doing
You'll design and build backend systems using AWS serverless technologies (Lambda, AppSync, DynamoDB), contributing directly to a product used in the hands of real customers.
You'll take ambiguous problems and break them into logical, manageable components. Not everything will be pre-defined - part of your role is shaping the solution, not just implementing it.
You'll make architectural decisions where trade-offs matter - speed vs robustness, simplicity vs flexibility, cost vs scale. You won't always have perfect information, and that's expected.
You'll own services in production. That includes how they perform, how they fail, and how they evolve over time.
You'll work closely with product and stakeholders, not as a translator of requirements, but as a contributor to how solutions are formed.
What tends to work well in this environment
<ul data-start="2834" data-end="3221">
<li data-section-id="gajfzv" data-start="2834" data-end="2907">Engineers who bring structure to ambiguity rather than waiting for it</li>
<li data-section-id="1h188xn" data-start="2908" data-end="2965">People who can articulate thinking, not just outcomes</li>
<li data-section-id="1n3i930" data-start="2966" data-end="3057">Those who've experienced production systems at scale and understand operational reality</li>
<li data-section-id="14omzcu" data-start="3058" data-end="3146">Individuals who take responsibility for what they build, beyond the initial delivery</li>
<li data-section-id="juy87t" data-start="3147" data-end="3221">Engineers who value clarity and simplicity over unnecessary complexity</li>
</ul>
Core experience
<ul data-start="3249" data-end="3537">
<li data-section-id="1la7ub5" data-start="3249" data-end="3306">5+ years building software in production environments</li>
<li data-section-id="1n3rm0u" data-start="3307" data-end="3358">Strong experience with TypeScript or JavaScript</li>
<li data-section-id="94buya" data-start="3359" data-end="3414">Experience with AWS or another major cloud platform</li>
<li data-section-id="1mb0jiu" data-start="3415" data-end="3474">Familiarity with CI/CD and modern development practices</li>
<li data-section-id="17wzdqr" data-start="3475" data-end="3537">Computer Science degree or equivalent practical experience</li>
</ul>
Nice to have
<ul data-start="3562" data-end="3680">
<li data-section-id="1a0gc1r" data-start="3562" data-end="3625">Experience designing customer-facing APIs (REST or GraphQL)</li>
<li data-section-id="19ov0sh" data-start="3626" data-end="3680">Experience operating and maintaining live services</li>
</ul>
Tech stack
<ul data-start="3703" data-end="3800">
<li data-section-id="10j50r5" data-start="3703" data-end="3747">AWS (AppSync, Amplify, Lambda, DynamoDB)</li>
<li data-section-id="uen0jn" data-start="3748" data-end="3775">TypeScript / JavaScript</li>
<li data-section-id="je7s86" data-start="3776" data-end="3800">React / React Native</li>
</ul>
Location &amp; flexibility
Sydney-based team.
Working arrangements are flexible and built around outcomes. The expectation is that people manage their time and contribution in a way that supports delivery, not attendance.
Salary
Circa $200k + super.
There is a clear relationship here between capability, ownership, and reward. Strong engineers are recognised and paid accordingly.
 
 
Apply, let's have a chat about it?Skills:<ul><li>Software Engineer</li><li>Senior Software Engineer</li><li>Backend Engineer</li><li>Full Stack Engineer</li><li>TypeScript</li><li>JavaScript</li><li>AWS</li><li>Serverless</li><li>Lambda</li><li>AppSync</li><li>DynamoDB</li><li>API Development</li><li>Event Driven Architecture</li><li>Fintech</li><li>Startup</li><li>Sydney Jobs</li><li>Hybrid Work</li><li>CI/CD</li></ul>Salary benefits: Superannuation

3 reasons this role stands out:

You own real systems end-to-end - not tickets handed down
You'll

The Technical Business Analyst is responsible for analysing business processes, gathering and documenting requirements, understanding / providing input on system needs to meet requirements, and supporting the delivery of technology solutions. Reporting to the Technology Manager – Australia, this role acts as a link between business users and technical teams, translating business needs into functional and technical specifications. The position works closely with Product Owners, developers and the Technology Manager and may require out‑of‑hours work or limited travel. <h3>Benefits</h3>Opportunity to work as part of a dynamic team with growth opportunitiesHybrid working&nbsp; <h3>Task & responsibilities</h3>&nbsp;• &nbsp; &nbsp;Gather, analyse and document business and technical requirements through engagement with underwriters, business users and technology stakeholders• &nbsp; &nbsp;Facilitate discovery workshops to understand business processes, identify system gaps and document requirements for automation and system enhancements• &nbsp; &nbsp;Translate business requirements into functional specifications, technical documentation, user stories and acceptance criteria• &nbsp; &nbsp;Support the design, configuration and maintenance of workflow automation and business logic within the Decisions .com platform• &nbsp; &nbsp;Analyse existing systems and data flows to identify inefficiencies, risks or opportunities for process improvement• &nbsp; &nbsp;Assist with validation and testing of business rules, workflows and integrations, including review of system behaviour in staging and production environments• &nbsp; &nbsp;Support integration activities by validating data flows, APIs and system interactions• &nbsp; &nbsp;Monitor system performance and operational behaviour using observability tools, and assist with identifying, troubleshooting and resolving issues• &nbsp; &nbsp;Maintain clear and accurate technical documentation, including functional specification, process flows, logic descriptions and system artefacts• &nbsp; &nbsp;Develop training material and deliver sessions for team and business users• &nbsp; &nbsp;Work within Agile delivery frameworks, contributing to sprint planning, backlog refinement and prioritisation activities <h3>Qualification & experience</h3><ul><li>3+ years in Technical Business Analyst, System Analyst, or similar role</li><li>Bachelor’s Degree in an IT discipline&nbsp;</li><li>Experience within the finance or insurance industry is well regarded</li><li>Demonstrated experience working with Decisions .com to support business rules, workflows and automation logic</li><li>Proactive observability and issue identification using tools such as Datadog.</li><li>Demonstrated experience with SQL and Python and working knowledge of CSS&nbsp;</li><li>Knowledge of Power BI to support reporting, dashboards or operational insights.</li><li>Ability to analyse logs, alerts and system behaviour to support issue mitigation and resolution</li><li>Strong understanding of insurance and underwriting business logic and system behaviour.</li></ul>

Do you have the right to work in the job's location?

Please describe your right to work in the job location

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Please confirm your salary expectation (excluding Superannuation)

Technical BA analyses business processes, documents requirements, and translates business needs into functional and system specifications.

Technical Business Analyst

<h1 data-start="197" data-end="243">GraphQL Architect / Principal Engineer</h1>
Melbourne preferred - Sydney considered $190,000 - $200,000 + Super
You're not the sort of engineer who drops GraphQL on a CV because you once consumed an API from the frontend.
You've gone properly deep - schema design, performance, governance, scaling, and helping teams use it well.
If that sounds like you, this role gives you the chance to help shape a GraphQL Centre of Excellence in a craft-driven engineering environment working alongside a major ASX-listed business.
This is a role for someone who still cares about the craft. Someone who can go from architectural thinking to technical detail without losing credibility with either developers or stakeholders. Someone who knows that using GraphQL well is not just about standing up an endpoint - it is about patterns, guardrails, performance, and helping teams apply it properly.
<h2 data-start="1111" data-end="1137">What you'd be doing</h2>
You'd be brought in as a genuine GraphQL specialist.
Your job would be to help shape how the business uses GraphQL in a scalable, efficient, and sustainable way. That includes both the technical foundations and the practical uplift of the developers around you.
You'd be involved in:
<ul data-start="1425" data-end="1967">
<li data-start="1425" data-end="1490">shaping GraphQL best practice, standards, and reusable patterns</li>
<li data-start="1491" data-end="1562">guiding schema design, resolver strategy, governance, and performance</li>
<li data-start="1563" data-end="1635">helping developers use GraphQL in a highly efficient and pragmatic way</li>
<li data-start="1636" data-end="1711">contributing to setup, configuration, and production-ready implementation</li>
<li data-start="1712" data-end="1813">supporting a broader Centre of Excellence model rather than just solving for a single delivery team</li>
<li data-start="1814" data-end="1888">advising on where GraphQL fits best across a wider engineering landscape</li>
<li data-start="1889" data-end="1967">helping create something well-engineered, not fashionable for the sake of it</li>
</ul>
<h2 data-start="1969" data-end="1993">What you'll bring</h2>
You'll likely bring a mix of the following:
<ul data-start="2039" data-end="2553">
<li data-start="2039" data-end="2111">deep commercial experience with GraphQL in production environments</li>
<li data-start="2112" data-end="2192">deep software engineering capability, ideally from a Java-based background</li>
<li data-start="2193" data-end="2257">experience in complex, distributed or event-driven systems</li>
<li data-start="2258" data-end="2342">strong understanding of API design, system integration, and engineering trade-offs</li>
<li data-start="2343" data-end="2377">experience with AWS or Azure</li>
<li data-start="2378" data-end="2459">the ability to mentor and guide other engineers through good technical practice</li>
<li data-start="2460" data-end="2553">enough hands-on credibility to influence strong developers through substance, not job title</li>
</ul>
<h2 data-start="2555" data-end="2600">You'll stand out if you've worked with</h2>
<ul data-start="2601" data-end="2826">
<li data-start="2601" data-end="2635">GraphQL in Java environments</li>
<li data-start="2636" data-end="2663">event-driven architecture</li>
<li data-start="2664" data-end="2720">federation, schema governance, or resolver performance</li>
<li data-start="2721" data-end="2756">enterprise patterns and standards</li>
<li data-start="2757" data-end="2826">engineering teams where quality, efficiency, and craft still matter</li>
</ul>
<h2 data-start="2828" data-end="2861">Why this role is different</h2>
A lot of roles mention GraphQL.
Very few ask you to help define how GraphQL should be used properly in a meaningful enterprise environment.
This one does.
You'd have the chance to shape standards, influence capable developers, and build a Centre of Excellence that has real impact beyond one project or one team. You'd be doing it in an environment that values technical depth, respects engineering judgement, and wants someone who can bring both expertise and pragmatism.
<h2 data-start="3344" data-end="3372">This will suit you if</h2>
<ul data-start="3373" data-end="3715">
<li data-start="3373" data-end="3412">you've gone genuinely deep on GraphQL</li>
<li data-start="3413" data-end="3479">you enjoy teaching strong engineers, not just coding beside them</li>
<li data-start="3480" data-end="3541">you care about efficiency, quality, and patterns that scale</li>
<li data-start="3542" data-end="3623">you're comfortable moving between hands-on engineering and technical leadership</li>
<li data-start="3624" data-end="3715">you want your expertise to shape how a business works, not just what it ships this sprint</li>
</ul>
<h2 data-start="3717" data-end="3744">Location and package</h2>
<ul data-start="3745" data-end="3845">
<li data-start="3745" data-end="3770">Melbourne preferred</li>
<li data-start="3771" data-end="3811">Sydney considered for the right person</li>
<li data-start="3812" data-end="3845">$190,000 - $200,000 + Super</li>
</ul>
 Skills:<ul><li>GraphQL</li><li>GraphQL Architect</li><li>Principal Engineer</li><li>Java</li><li>Software Engineering</li><li>Event-Driven Architecture</li><li>API Design</li><li>AWS</li><li>Azure</li><li>Architecture</li><li>Engineering Standards</li><li>Developer Enablement</li><li>Federation</li><li>Schema Design</li><li>Melbourne</li></ul>Salary benefits: Superannuation

GraphQL Architect / Principal Engineer
Melbourne preferred - Sydney considered $190,000 - $200,000 

GraphQL Principal Engineer

Role OverviewAn experienced Senior Consultant is sought to support complex enterprise service transformation initiatives centred on SAP S/4HANA Service Management. The role suits a practitioner who combines deep functional expertise with solution leadership experience.The successful candidate will shape service operating models and lead teams to implement service solutions.&nbsp; A background in SAP CRM Service Management and SAP ERP SD module is essential.&nbsp; This position requires strong stakeholder engagement, excellent consulting skills and solution-selling capability.It suits a consultant who enjoys shaping outcomes rather than only configuring solutions.&nbsp;Key ResponsibilitiesThe role will:<ul><li>Lead solution design for S/4HANA Service Management across Regular and Advanced Execution scenarios in Private and public cloud environments.</li><li>Drive alignment between business service strategy and enterprise architecture</li><li>Lead integration design across Service Management and SD, Finance and Procurement</li><li>Support Resource-Related Billing and Event-Based Revenue Recognition implementation approaches</li><li>Facilitate fit-to-standard workshops and executive design sessions</li><li>Provide delivery leadership across Agile and hybrid implementation environments</li><li>Coordinate cross-stream integration with CX platforms</li><li>Support post-go-live optimisation and remediation activities</li><li>Mentor consultants and contribute to capability uplift within delivery teams</li></ul>Skills And Experience RequiredCandidates should demonstrate:<ul><li>15+ years of SAP delivery experience within service and customer operations domains</li><li>Proven leadership across S/4HANA Service Management implementations.&nbsp; A minimum of two full SAP S/4 Private Cloud Service Management implementations from Design to go live.</li><li>Experience designing integrated service architectures based on Service Management across multiple SAP modules</li><li>Hands-on configuration in Service Management and understanding of Advanced Execution scenarios</li><li>Experience supporting Resource-Related Billing and EBRR concepts</li><li>Confidence working with Agile delivery frameworks such as SAFe, Jira, or Octane</li><li>Experience operating as Service SME, Stream Lead, or Functional Architect</li><li>Capability facilitating workshops with business and technical stakeholders</li><li>Strong communication skills suitable for multinational delivery environments</li></ul>Qualifications Required<ul><li>A degree in a Technology Discipline is required, or 5 years of work experience in lieu</li><li>Certification in S/4HANA Service Management Private Cloud</li></ul>Highly Regarded ExperienceThe following will strengthen suitability:<ul><li>Experience supporting upgrade or remediation programmes</li><li>Integration leadership across Salesforce or adjacent CX ecosystems</li><li>Background supporting contact centre or installed base service models</li><li>Certification in other SAP modules and solutions</li></ul>What Success Looks LikeWithin the first six months, the consultant will:<ul><li>Establish credibility as the Service domain authority</li><li>Be known in the Australian SAP community as a specialist in Service Management</li><li>Be a trusted advisor to our customers and team members</li><li>High utilisation across billable work and sales opportunities.</li></ul>&nbsp; <h3>Benefits</h3>This role offers a rare opportunity to operate at the forefront of SAP S/4HANA Service Management transformation in Australia. It suits experienced consultants who want to influence enterprise service strategy, lead complex delivery outcomes, and strengthen their standing as recognised Service domain specialists.<h3>Establish Yourself As A Recognised Service Management Authority</h3>You will be positioned as a specialist in SAP S/4HANA Service Management across the Australian market. The role supports active participation in major transformation programmes and enables you to build visibility as a trusted advisor to both customers and senior delivery teams.This is an opportunity to move beyond configuration-led delivery and operate as a Service domain leader shaping operating models and enterprise solution direction.<h3>Lead Enterprise-Scale Service Transformation Initiatives</h3>You will take ownership of solution design across Regular and Advanced Execution Service Management scenarios in both Public and Private Cloud environments. The role includes responsibility for aligning service strategy with enterprise architecture across Sales and Distribution, Finance, Procurement, and Customer Experience platforms.This breadth of engagement strengthens your capability as a Service architecture specialist rather than a single-stream functional consultant.<h3>Expand Your Commercial And Advisory Influence</h3>You will contribute to solution shaping activities supporting both delivery and sales opportunities. This exposure strengthens your consulting profile and builds experience working with executive stakeholders during transformation planning and design phases.The role provides a pathway towards Functional Architect, Domain Lead, or Practice leadership positions.<h3>Strengthen Your Expertise In High-Value Service Execution Scenarios</h3>You will work directly with advanced Service Management capabilities including:<ul><li>Resource-Related Billing</li><li>Event-Based Revenue Recognition</li><li>Advanced Execution service models</li><li>Integrated service architectures across ERP and CX platforms</li></ul>These areas are increasingly central to complex service transformation programmes and significantly strengthen long-term market positioning.<h3>Operate In A Leadership Role Across Delivery Teams</h3>You will mentor consultants and contribute to capability uplift across Service Management delivery teams. This provides a structured opportunity to influence solution quality and strengthen your leadership profile within major SAP programmes.<h3>&nbsp;</h3>This role is designed for consultants who want to shape outcomes, influence enterprise service transformation direction, and strengthen their standing within the Australian SAP community. <h3>Task & responsibilities</h3><ul><li>Lead solution design for S/4HANA Service Management across Regular and Advanced Execution scenarios in Private and public cloud environments.</li><li>Drive alignment between business service strategy and enterprise architecture</li><li>Lead integration design across Service Management and SD, Finance and Procurement</li><li>Support Resource-Related Billing and Event-Based Revenue Recognition implementation approaches</li><li>Facilitate fit-to-standard workshops and executive design sessions</li><li>Provide delivery leadership across Agile and hybrid implementation environments</li><li>Coordinate cross-stream integration with CX platforms</li><li>Support post-go-live optimisation and remediation activities</li><li>Mentor consultants and contribute to capability uplift within delivery teams</li></ul> <h3>Qualification & experience</h3><ul><li>15 years + work experience in SAP Service Management and CRM</li><li>A degree in a Technology Discipline is required, or 5 years of work experience in lieu</li><li>Certification in S/4HANA Service Management Private Cloud</li></ul>

Enterprise S/4HANA Service Transformation Programmes

Senior SAP S/4HANA Service Management Consultant / Lead

Engineering - Hardware

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GraphQL Principal Engineer

Senior SAP S/4HANA Service Management Consultant / Lead