Hospitality & Tourism

Position: Restaurant Manager&nbsp;Employment Type: Full-Time, PermanentLocation: Public House Perth, Perth City, Western AustraliaSalary: $80,000 – $100,000 per annum + SuperannuationHours: Minimum 38 hours per week&nbsp;&nbsp;About UsWe are a vibrant and busy restaurant and bar located in the heart of Perth CBD, providing quality food, beverages and dining experiences to a diverse range of customers.We are seeking an experienced Restaurant Manager to take responsibility for the day-to-day organization and operation of our venue. This is an excellent opportunity for an experienced hospitality professional looking to take the next step in their career with an established Perth CBD restaurant and bar.The RoleAs Restaurant Manager, you will organize and control the operations of the restaurant and bar to ensure efficient service, quality food and customer satisfaction.You will be responsible for overseeing staff, stock and purchasing, customer service, compliance and general restaurant operations. You will work closely with the kitchen and management team to maintain high standards across the venue.Key ResponsibilitiesDuties include, but are not limited to:<ul><li>Organizing and overseeing the daily operations of the restaurant and bar.</li><li>Planning menus in consultation with chefs and management.</li><li>Planning and organizing special functions and events held at the venue.</li><li>Arranging the purchasing of food, beverages and other supplies in accordance with operational requirements and budgets.</li><li>Monitoring supplier orders, deliveries and stock levels.</li><li>Maintaining accurate records of stock levels, purchases and financial transactions.</li><li>Monitoring stock usage, wastage and inventory levels and taking appropriate action to maintain effective stock control.</li><li>Assisting with pricing of menu items and monitoring costs in accordance with budgets.</li><li>Preparing and monitoring staff rosters according to business requirements.</li><li>Selecting, training, supervising and providing direction to restaurant and kitchen staff.</li><li>Allocating duties and monitoring staff performance during restaurant operations.</li><li>Ensuring staff follow workplace procedures, food safety requirements and relevant regulations.</li><li>Monitoring the quality and presentation of food and beverages provided to customers.</li><li>Ensuring dining, service and other customer areas are clean, functional and maintained to an appropriate standard.</li><li>Ensuring the restaurant complies with relevant health, safety, food safety and licensing requirements.</li><li>Responding to customer feedback and resolving complaints appropriately.</li><li>Monitoring service standards and taking action where improvements are required.</li><li>Monitoring restaurant operating costs and assisting with financial and budget control.</li><li>Maintaining appropriate operational and financial records.</li><li>Identifying opportunities to improve restaurant operations, service standards and profitability.</li></ul>Qualifications &amp; ExperienceThe successful applicant will have:<ul><li>A Diploma, Advanced Diploma or Associate Degree in Hospitality Management, Restaurant Management, Business Management or a related field, or relevant equivalent experience where applicable.</li><li>Minimum 1 year of relevant experience in restaurant or hospitality management.</li><li>Demonstrated experience managing the operations of a restaurant, café or similar hospitality establishment.</li><li>Experience in staff selection, training and supervision.</li><li>Experience with stock control, purchasing and supplier management.</li><li>Knowledge of restaurant financial and operational procedures.</li><li>Knowledge of food safety, workplace health and safety and relevant hospitality regulations.</li><li>Strong customer service and problem-solving skills.</li><li>Strong organizational and communication skills.</li><li>Ability to manage restaurant operations during busy service periods.</li><li>Availability to work evenings, weekends and public holidays as required.</li></ul>What We Offer<ul><li>Full-time, permanent employment.</li><li>Competitive salary of $80,000 – $100,000 + superannuation, depending on skills and experience.</li><li>Stable employment with an established hospitality business</li></ul>&nbsp;How to Apply<ul style="list-style-type:disc;"><li>Applicants who meet the above requirements are invited to apply by submitting their resume, including details of their relevant qualifications and experience, online or by email to publichousekitchenbar@gmail.com.</li></ul>

Annual

Lead a vibrant Perth CBD restaurant and bar, grow your hospitality career

Restaurant Manager

Full time

Quest Melbourne Airport is a reputable serviced apartment accommodation provider catering to both corporate and leisure travellers. The property is committed to delivering high quality guest experiences, maintaining strong operational standards, and ensuring the efficient management of all hotel functions. The business now seeks an experienced Hotel or Motel Manager with experience as a Duty manager to oversee daily operations and lead the team in Tullamarine, VIC.This role offers stable full-time employment with competitive remuneration between $79,000- 89,000 Annually plus superannuation, meaningful responsibility in the daily operations of a successful hospitality business, providing valuable hands-on experience in guest services, reservations, and accommodation management.Task &amp; responsibilities<ul><li>Manage organise and control overall accommodation, reservation, reception, room service and housekeeping activities</li><li>Efficiently manage guest arrivals and departures, ensuring smooth check-in and check-out processes while providing a welcoming experience.</li><li>Handle all reservations via phone, email, and online booking platforms, ensuring accurate purchase orders, record keeping and timely follow-ups</li><li>Provide high-quality customer service, handling guest inquiries, special requests, and resolving any issues to ensure satisfaction</li><li>Supervise and delegate duties to supervisors and prepares work schedule for them</li><li>Control and manage expenses of all motel departments</li><li>Accurately process guest payments, including cash, credit card, and online transactions, and maintain detailed billing records</li><li>Actively take part in Sales Activity within the hotel including referral of lead to the Sales office</li><li>Liaise with housekeeping to ensure rooms are ready for guest arrivals and coordinating room cleanliness and maintenance.</li><li>Perform all duties applicable to the night shift ensuring all report, system checks as well as run of the day (date system change) are performed accordingly to standards and motel requirements</li><li>Assist guests with local information, directions, restaurant recommendations, transportation arrangements, and tourism activities</li><li>Handle guest complaints or concerns professionally and efficiently, aiming to resolve issues in a timely manner.</li><li>Supervise all sections and improvements in operation to identify opportunities to improve service standard&nbsp;</li><li>Meet regularly with supervisors in order to convey all necessary information, concerning events taking place in the hotel, memoranda received, transfers and training procedures or instruction</li><li>Work effectively with housekeeping, maintenance, and management teams to ensure smooth daily operations and exceptional guest experiences.</li><li>Regularly update and report operational activities, guest feedback, room occupancy, and any issues that require attention or resolution.</li><li>Monitor systems development processes to ensure successful project completion</li><li>Monitor overall performance, including revenue, expenses and cost controls, ensuring alignment with business objectives.</li><li>Present operational reports on occupancy, guest satisfaction and business performance to senior management.</li><li>Oversee procurement and inventory management, ensuring cost- effective purchasing and adequate supply levels.</li><li>Manage guest services, including tourism information, transportation and external service arrangements.</li><li>Ensure good communication and cooperation between front office department and other departments</li></ul>Qualification &amp; experience<ul><li>A formal qualification in hospitality management, and 2 year relevant work experience.</li><li>Demonstrated ability to communicate clearly and professionally in fluent English, both written and verbal.</li><li>Strong interpersonal skills to engage effectively with guests, staff, and stakeholders.</li><li>Ability to work under pressure to meet strict deadlines</li><li>Proven capability to manage both front-of-house and back-of- house motel operations.</li><li>Excellent coordination and multitasking skills in a fast-paced hospitality environment.</li><li>Strong team leadership and supervision skills to ensure smooth daily operations.</li></ul>

Quest Melbourne Airport is seeking a Hotel/Motel or an experienced Duty Manager. Full-time employment with competitive remuneration.

Hotel or Motel Manager

We are on the look-out for a professional and engaging Front Office Duty Manager to join our team at Cooinda Lodge Kakadu, in the heart of the Kakadu National Park.If you thrive in a dynamic tourism environment, take pride in delivering great guest experiences, and want to live and work in one of Australia's most iconic natural settings - this could be the role for you. <h3>Benefits</h3><ul style="list-style-type:disc;"><li>Competitive Salary&nbsp;&nbsp;</li><li>Full time and ongoing position</li><li>Work in one of Australia’s most iconic tourism destinations</li><li>Career development and progression opportunities</li><li>Employee discounts on tours and accommodation worldwide</li><li>Supportive and inclusive team culture</li></ul>&nbsp; <h3>Task & responsibilities</h3><ul style="list-style-type:disc;"><li style="text-align:justify;">Ensure a smooth and efficient experince delivered to all guests at registration, during their stay and at check out.</li><li style="text-align:justify;">Provide a variety of options and services in accordance with the needs of the current guest</li><li style="text-align:justify;">Ensure relevant promotional material is current and displayed neatly</li><li style="text-align:justify;">Ensure all written correpsondence is updated and information is available to guests daily</li><li style="text-align:justify;">Regularly check the work area and advise of any maintenance issues</li><li style="text-align:justify;">Assist in the coordination of departments and discuss information about departmental direction</li><li style="text-align:justify;">Carry out assigned promotional programs</li><li style="text-align:justify;">Assist Retail tea as required, including orders, restocking, deliveries and inventory updates</li><li style="text-align:justify;">Maintain strict security procedures with issue of room keys and guest confidentiality</li><li style="text-align:justify;">Contribute to maximum occupancy of the hotel by maintaining accurate rooms' inventory control system</li><li style="text-align:justify;">Assist in maximising room revenues thorugh effective utlisation of room rates and promotional packages.&nbsp;</li><li style="text-align:justify;">Conduct regular room and property inspections to ensure product is to standard</li><li style="text-align:justify;">Complete Night Audit tasks according to Lodge guidelines and standards ensuring all paperwork is attached to documentation</li><li style="text-align:justify;">Lead by example in attending to guests and staff</li></ul> <h3>Qualification & experience</h3><ul style="list-style-type:disc;"><li style="text-align:justify;">Relevant qualification of diploma or bachelor degree</li><li style="text-align:justify;">1-2 years' experience in current role or similar</li><li style="text-align:justify;">Previous experience living and working in remote indigenous areas</li><li style="text-align:justify;">Strong working knowledge of Opera PMS</li><li style="text-align:justify;">Working knowledge of Respac</li><li style="text-align:justify;">Previous experience in cash handling and end of day accounting procedures</li></ul>&nbsp;

Join our Front Office team in managing day-to-day operations and delivering exceptional service to guests in a truly unique and stunning location.

Front Office Duty Manager

Front Office & Guest Services

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tourism

3 available jobs

Restaurant Manager

Hotel or Motel Manager

Front Office Duty Manager